Related Southeast is the brain, heart and soul of downtown West Palm. Just as The Square is transforming the Downtown West Palm Beach, Related Southeast is reimagining community. We are a collaborative force driven by expertise, ingenuity and passion. We pay attention to our tenants and guests in a way that shatters tradition. We understand who they need us to be and where they need us to be, even before they do. Equipped with an ever expanding range of amenities and resources, we strive to help our tenants be productive and happy. Wherever we are today, we are committed to be in a better place tomorrow. Where do we draw the line? We don't.
The Brand Ambassador is the associate in charge of greeting, welcoming, and assisting employees, tenants, owners, guests, and visitors to The Square and all Related Southeast properties; they set the tone of the experience each customer is going to have as they cross the property's threshold. The Brand Ambassador post is positioned strategically throughout neighborhood to best serve the customers who visit and experience it. The post may be in the plaza of their specific building, when the weather allows, or right inside the revolving doors of their lobbies during inclement weather. Other posts are in our Guest Services center and The Square.
In addition to setting the tone, brand ambassadors curate experiences for our customers, weaving together meaningful activities based on what they have learned during their interactions with guests. The brand ambassador is responsible for driving foot traffic into our properties, generating interest in our retailers and the product and services they offer, making dinner reservations, speaking about featured artists, securing ground transportation to and from The Square and office collection, and for following up with customers as they conclude their visit. In short, brand ambassadors are the first and last team member every customer encounters as they enter and leave the neighborhood.
To learn more about The Square: https://www.thesquarewestpalm.com/
Service, Sales, and Client Development
Teamwork
Operations
Key Role Skill Set
Education and Professional Qualifications
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Related Companies is a global real estate and lifestyle company defined by innovation and the most prominent privately-owned real estate firm in the United States with over sixty billion in assets owned or under development including the 28-acre Hudson Yards neighborhood on Manhattan's West Side, The Grand and Related Santa Clara in California and The 78 in Chicago. Formed over 45 years ago, Related is the largest private owner of affordable housing and a fully-integrated, highly diversified industry leader with experience in virtually every aspect of design, development, acquisitions, management, finance, hospitality, sustainability, and sales. Related's mixed-use, residential and commercial office properties have been consistently heralded for their placemaking vision - bringing together iconic design, arts and culture, dynamic programming, and innovative wellness programs. Headquartered in New York City, Related has offices and major developments in Boston, Chicago, Los Angeles, San Francisco, South Florida, Washington, D.C., Abu Dhabi, and London, and boasts a team of approximately 4,000 professionals. Related was recently named to Fast Company Magazine's list of the 50 Most Innovative Companies in the World.
Related Southeast is dedicated to developing projects at the highest standards of art, architecture, interior and landscape design. Our dedication to outstanding service is the hallmark of our management operations. Related Southeast believes in investing in our talent, and we dedicate ourselves every day to cultivating a positive, team-oriented environment where every voice is heard. We encourage our employees to boldly take on new challenges, constantly surpass the status quo and demonstrate a strong entrepreneurial spirit. With this commitment to excellence, Related Southeast reinforces its pursuit of innovation to ensure a profound impact on the communities in which we do business.
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