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Senior General Manager
Coral Gables, FL
Job Description
Senior General Manager
Transform management at JLL with your leadership and experience!
The Senior General Manager (SGM) oversees the management of a generational up-scale mixed-use project featuring Class A office, retail with numerous luxury brands, and a coveted multi-family complex. The SGM is responsible for ensuring client and tenant satisfaction. Their primary focus is on achieving excellence in the execution of the project's financial performance, operating objectives, the implementation of strategic plans as well as overseeing the execution of marketing engagement programming and activities for the tenants, local community, and residents on-site at the property.
This position requires the SGM to be on-site. Local market requirements may vary slightly.
WHAT YOU'LL BE DOING
Client/Tenant Service:
Driving a high-touch, hospitality-oriented environment for the team, clients, and consumers of the property
Acting as a contact for tenants and meeting with tenant representatives
Providing necessary support and information to the property team
Conducting periodic inventories and property condition assessments
Management:
Developing and implementing the Management Plan for assigned assets.
Setting goals and objectives for employees reporting to the SGM
Conducting performance evaluations and developing training programs and career paths
Hiring and managing on-site management and engineering personnel
Managing multiple buildings and property teams independently
Directly supervising employees and addressing personnel issues according to JLL policies
Participating in regional and national property management initiatives
Promoting the property's reputation and capabilities to prospective tenants and consumers in the local and regional business community
Operations:
Conducting property inspections to determine necessary services and equipment.
Assigning maintenance and repair duties to employees and obtaining bids for additional work from contractors
Managing major construction projects and reviewing construction specifications or plans
Administering service contracts and purchasing supplies and equipment
Ensuring building operations are in line with company standards and procedures.
Developing property manuals and online systems
Implementing and updating emergency evacuation procedures and life safety systems
Assuring compliance with company policies and procedures
Financial:
Assisting in the preparation and review of annual jurisdictional forms and filings
Preparing and implementing annual budgets for revenue, operating expenses, and capital expenses
Supporting the lease administration process and reviewing lease agreements
Managing the accounting and collection process in coordination with Client Accounting Services
Reviewing account aging reports and taking appropriate actions
Preparing and reviewing financial statements and reports for clients
WHAT WILL YOU BRING TO THE TABLE
Education/Training:
Minimum of an associate or bachelor's degree required. Advanced degree is a plus.
Industry accreditation and/or designation is a plus.
Years of relevant experience:
Minimum of eight (8) years of commercial real estate or property management experience
Mixed Use management a strong plus
Experience in budget preparation/financial reporting, building systems, lease negotiation, documentation, and administration.
At least five (5) years of experience managing a team of four (4) or more people.
Skills and Knowledge:
Ability to read, analyze, and interpret legal documents, business periodicals, professional journals, technical procedures, or government regulations.
Strong report writing and communication skills.
Ability to present information effectively to various stakeholders.
Proficient in financial calculations and analysis, including interpreting financial statements and calculating variances.
Strong problem-solving skills and ability to draw valid conclusions.
Proficient in using Microsoft Office and other necessary software programs.
Familiarity with budgeting applications
Certifications/licenses:
LEED AP/Accreditation preferred.
Obtain the required real estate license within your jurisdiction, such as a salesperson license or property management license.
WHAT'S IN IT FOR YOU
Join an industry leader and shape the future of commercial real estate.
Deep investment in cutting-edge technology to power your work.
Comprehensive and competitive benefits plan
A supportive, caring and diverse work environment designed for your growth and well-being.
A platform to make a meaningful impact on the community and the environment through our sustainability initiatives.
JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
Transform management at JLL with your leadership and experience!
The Senior General Manager (SGM) oversees the management of a generational up-scale mixed-use project featuring Class A office, retail with numerous luxury brands, and a coveted multi-family complex. The SGM is responsible for ensuring client and tenant satisfaction. Their primary focus is on achieving excellence in the execution of the project's financial performance, operating objectives, the implementation of strategic plans as well as overseeing the execution of marketing engagement programming and activities for the tenants, local community, and residents on-site at the property.
This position requires the SGM to be on-site. Local market requirements may vary slightly.
WHAT YOU'LL BE DOING
Client/Tenant Service:
Driving a high-touch, hospitality-oriented environment for the team, clients, and consumers of the property
Acting as a contact for tenants and meeting with tenant representatives
Providing necessary support and information to the property team
Conducting periodic inventories and property condition assessments
Management:
Developing and implementing the Management Plan for assigned assets.
Setting goals and objectives for employees reporting to the SGM
Conducting performance evaluations and developing training programs and career paths
Hiring and managing on-site management and engineering personnel
Managing multiple buildings and property teams independently
Directly supervising employees and addressing personnel issues according to JLL policies
Participating in regional and national property management initiatives
Promoting the property's reputation and capabilities to prospective tenants and consumers in the local and regional business community
Operations:
Conducting property inspections to determine necessary services and equipment.
Assigning maintenance and repair duties to employees and obtaining bids for additional work from contractors
Managing major construction projects and reviewing construction specifications or plans
Administering service contracts and purchasing supplies and equipment
Ensuring building operations are in line with company standards and procedures.
Developing property manuals and online systems
Implementing and updating emergency evacuation procedures and life safety systems
Assuring compliance with company policies and procedures
Financial:
Assisting in the preparation and review of annual jurisdictional forms and filings
Preparing and implementing annual budgets for revenue, operating expenses, and capital expenses
Supporting the lease administration process and reviewing lease agreements
Managing the accounting and collection process in coordination with Client Accounting Services
Reviewing account aging reports and taking appropriate actions
Preparing and reviewing financial statements and reports for clients
WHAT WILL YOU BRING TO THE TABLE
Education/Training:
Minimum of an associate or bachelor's degree required. Advanced degree is a plus.
Industry accreditation and/or designation is a plus.
Years of relevant experience:
Minimum of eight (8) years of commercial real estate or property management experience
Mixed Use management a strong plus
Experience in budget preparation/financial reporting, building systems, lease negotiation, documentation, and administration.
At least five (5) years of experience managing a team of four (4) or more people.
Skills and Knowledge:
Ability to read, analyze, and interpret legal documents, business periodicals, professional journals, technical procedures, or government regulations.
Strong report writing and communication skills.
Ability to present information effectively to various stakeholders.
Proficient in financial calculations and analysis, including interpreting financial statements and calculating variances.
Strong problem-solving skills and ability to draw valid conclusions.
Proficient in using Microsoft Office and other necessary software programs.
Familiarity with budgeting applications
Certifications/licenses:
LEED AP/Accreditation preferred.
Obtain the required real estate license within your jurisdiction, such as a salesperson license or property management license.
WHAT'S IN IT FOR YOU
Join an industry leader and shape the future of commercial real estate.
Deep investment in cutting-edge technology to power your work.
Comprehensive and competitive benefits plan
A supportive, caring and diverse work environment designed for your growth and well-being.
A platform to make a meaningful impact on the community and the environment through our sustainability initiatives.
JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Bachelor's Degree
Required Experience
8 years
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